Customer Relationship Advocate- Covington, KY
- Covington, KY
- Fidelity Investments
- Posted 4 weeks ago – Accepting applications
The CRA role is an integral part of a broader team that takes incoming calls from our customer base while addressing customer service issues. Our successful CRAs assist clients with a broad range of needs including answering questions about their account balances to guiding them to the appropriate resources. Help customers feel more confident, make clearer decisions, and achieve their own.