Delivery Mgr - Corporate Solutions FICO

  • Full-Time
  • Seattle, WA
  • Costco Wholesale
  • Posted 1 month ago – Accepting applications
Job Description

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. In 2018, Costco contributed over $39 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco IT is responsible for the technical future of Costco Wholesale, the second largest retailer in the world with wholesale operations in twelve countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco consistently ranks in the top five of Forbes “America’s Best Employers”.

In this matrixed role, the Delivery Manager will be responsible for large projects in Costco’s FICO systems, the overall delivery of backlog enhancements within one or more product groups, and solution delivery and support of large-scale programs with complex integrations. This role leads technical, enterprise level initiatives by providing direction, and executing project work-streams and follow-up to ensure projects are delivered within scope, on time, and within budget. The DM ensures requirements are met and completed while meeting quality for operations, and establishing documented processes and service ownership for after the project ends. This position leads using a variety of project management practices, including waterfall and agile, to help the team keep a delivery and learning cadence that remains focused on delivering value against the product vision. The DM supports the ability of the team to deliver value by performing outward facing tasks such as financial tracking, stakeholder relationships (supporting the product owner) and reporting to a wider organization.

If you want to be a part of one of the BEST “to work for” companies in the world, simply apply and let your career be reimagined.


  • Drives large scale projects and collaborates with employees, leadership, clients and other internal and external stakeholders.
  • Creates and maintains project management (plans, WBS, budgets, forecasts, resource tracking, schedules, change requests, etc.) and ensures the project requirements are defined and the project teams meet the project’s objectives.
  • Allocates resources and provides teams with necessary support to address impediments.
  • Works with product owners to plan release schedules from the technology perspective (i.e. coordinate teams for delivery against release schedule).
  • Works with stakeholders to create a high-level preliminary release and project delivery plans for product features.
  • Manages delivery team metrics to evaluate progress against delivery milestones (i.e. releases).
  • Aggregates individual product team status into portfolio-level risks, assumptions and interdependencies.
  • Reports on overall delivery status to program leadership and various stakeholders.
  • Ensures effective communication, collaboration, and team engagement in initiatives that cut across portfolios and products.
  • Adheres to technology standards while developing systems.
  • Establishes and organizes application development plans that align with the goals and strategies.
  • Revises standards in response to change.
  • Applies standard techniques and tools to carry out analysis and performance monitoring activities for specified products.
  • Supports problem resolution, resolves issues and acts on feedback and usage of in-life products.
  • Provides input to the requirements base-line.
  • Investigates, manages and applies authorized requests for changes to base-lined requirements, in line with change management policy.
  • Sets clear expectations for self and others and takes appropriate actions to ensure obligations are met.


  • 2+ years’ experience as a Delivery Manager and/or Program/Project Manager in an Agile and Waterfall environment.
  • Experience designing and implementing Agile processes.
  • Experience working with Financial Control systems, SAP, iSeries and various Material Management systems.
  • Proven track record for successful delivery of projects and working cross-functionally with business and IT.
  • Strong process knowledge of SDLC and past experience leading development teams in Agile and Waterfall.
  • Ability to create and manage detailed project plans and report critical paths.
  • Understands Resource Management and the value of the resource management and may practice one or more behaviors associated with the skill.
  • Proficient in the use of the Google products: email, spreadsheet, document, presentation.
  • Working knowledge of Service Now (Carts+) Portfolio & Program Management module.

Required Documents

  • Cover Letter
  • Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.

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